Desktop Support Technician

TEKSYSTEMS INC.
Columbia, United States of America
5 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 56K

Job location

Columbia, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Microsoft Outlook
Issue Tracking Systems
Virtual Private Networks (VPN)
Microsoft Office
Microsoft Software
Windows Desktop
Wi-Fi Technology
Peripherals
Laptops
ServiceNow
User Accounts

Job description

We're seeking an experienced Desktop Support Technician to provide hands-on, on-site IT support at a large corporate facility in Columbia, SC. This role supports end users across all levels of the organization and plays a critical role in keeping daily operations running smoothly., * Provide desktop and PC support for Windows workstations, laptops, and peripherals

  • Troubleshoot Microsoft technologies (Windows 10, Office 365, Outlook, Teams, VPN, Wi-Fi)
  • Perform hardware/software break-fix and device imaging
  • Resolve and track issues using a ticketing system (ServiceNow preferred)
  • Support basic Active Directory tasks (user accounts, permissions)
  • Deliver excellent customer service while meeting SLAs

Requirements

  • 3+ years desktop or PC support experience preferred
  • Strong troubleshooting and customer service skills
  • Experience with Windows desktop environments and ticketing tools
  • Ability to work independently in an on-site environment
  • CompTIA A+ or similar certification a plus

Work Environment:

  • Professional, on-site corporate setting
  • Generally low-stress with occasional volume spikes
  • Opportunity for long-term placement or conversion

If you enjoy hands-on IT support, solving real problems, and being part of a team where technology truly matters, this is a great opportunity to grow your career.

Benefits & conditions

This is a Contract position based out of Columbia, SC. Pay and Benefits The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

About the company

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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