NOC Technician
Role details
Job location
Tech stack
Job description
Monitor and provide alerts across a wide network of products and installations
Work as an entry-level systems administrator
Provide technical support to a large group of geographically dispersed users Collaborate with engineers/developers to drive a high availability of deployed products
Provide signal around product bugs and issues
Enable continuous delivery of product bundles through:
Data transfer operations Patch deployments Work with remote and local engineers to debug product issues
Provide diagnostic signal to developers on product performance and data health
Perform Front end and Back end administrative tasks and user management
Requirements
5+ years of NOC/Systems Administration experience
8570 Compliant Certification (Sec +, CISSP, etc.)
Strong understanding of hardware and Software troubleshooting fundamentals
Experience collaborating with engineers to complete tasks
Experience working direct customer support or internal team support
Experience with monitoring systems such as Nagios
Basic Linux experience (preferred)
Scripting experience (Bash, Python, PHP, etc.) (preferred)
TCP/IP networking fundamentals
Experience with cloud-based hosting platforms like AWS or OpenStack (preferred)
Active DoD Secret Clearance
