Technical Training & Certification Program Manager

Chobani
Twin Falls, United States of America
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 175K

Job location

Twin Falls, United States of America

Tech stack

Computerized Maintenance Management Systems
Reliability Engineering
SAP Plant Maintenance
Enterprise Software Applications

Job description

The Technical Training & Certification Program Manager is responsible for designing, implementing, and sustaining a standardized technical training and certification program across manufacturing operations. This role ensures technicians, operators, and maintenance personnel are trained and certified to safely and effectively operate, maintain, and troubleshoot manufacturing and packaging equipment.

The role will lead the development of core skill-based certification modules as well as OEM-specific equipment certifications, working closely with Engineering, Maintenance, Operations, Safety, Quality, and external equipment manufacturers. Responsibilities

Training Program Development

  • Design and deploy a company-wide technical training framework aligned with safety, quality, reliability, and operational excellence objectives.
  • Develop tiered certification programs (foundational, intermediate, advanced) for maintenance technicians and technical operators.
  • Define required skill modules by role (electrical, mechanical, controls, automation, utilities, packaging, and process systems).
  • Establish certification standards, testing criteria, recertification requirements, and governance.

Certification & Skills Management

  • Create and manage a formal certification process including written assessments, hands-on evaluations, and observed task sign-offs.
  • Maintain skills matrices and certification records within LMS, CMMS, or enterprise systems.
  • Ensure certifications align with regulatory, safety, and food manufacturing requirements.

OEM & Vendor Collaboration

  • Partner with OEMs to develop equipment-specific training and certification programs for key assets.
  • Standardize OEM training content for use across multiple manufacturing sites.
  • Coordinate OEM-led training sessions, train-the-trainer programs, and certification assessments.
  • Ensure OEM certifications align with internal maintenance and operational standards.

Cross-Functional Alignment

  • Collaborate with Maintenance, Engineering, Operations, Quality, EHS, and HR to align training with business needs.
  • Support new equipment installations and capital projects through training readiness.
  • Align training content with preventive maintenance strategies, troubleshooting guides, and standard work.

Continuous Improvement

  • Measure training effectiveness using KPIs such as certification coverage, equipment downtime, and maintenance quality.
  • Continuously improve training content based on operational feedback and performance trends.
  • Standardize and share best practices across sites.

Requirements

  • Bachelor's degree in Engineering, Industrial Technology, Technical Education, or related field (or equivalent experience).
  • 5+ years of experience in manufacturing, maintenance, engineering, or technical training.
  • Experience building structured technical training and certification programs.
  • Strong understanding of industrial equipment and maintenance fundamentals.
  • Experience working with OEMs and external vendors.
  • Travel up to 70% to our manufacturing sites in Twin Falls, ID, Central New York and Norton Shores, Michigan

Preferred Qualifications

  • Experience in food, beverage, dairy, or regulated manufacturing environments.
  • Familiarity with TPM, Reliability Engineering, or Maintenance Excellence frameworks.
  • Experience with LMS and CMMS systems (e.g., SAP PM).
  • Electrical, mechanical, or controls background.
  • Instructional design or train-the-trainer experience.

Benefits & conditions

$94,000.00 - $175,000.00, parental leave, paid time off, tuition reimbursement, 401(k) United States, Idaho, Twin Falls 3450 Kimberly Road (Show on map) Apr 23, 2026, The salary range for this full-time position is $94,000.00 - $175,000.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

About the company

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 byHamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafes nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals. Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets.

Apply for this position