Desktop Support IT Technician

A Desktop Support (or IT Site Support) role at our client involves providing, high-level, on-site, and remote technical assistance for VIPs, staff, and healthcare teams. Key responsibilities include resolving 1st and 2nd level IT incidents, managing hardware/software installations, and ensuring system uptime to support fast-paced, critical business operations., * VIP/Site Support: Provide face-to-face and remote support to VIP users and staff, focusing on urgent resolution.

• Incident Management: Manage the resolution of hardware and software tickets using ticketing systems, adhering to SLAs.
• Hardware/Software Management: Setup, configure, and troubleshoot laptops, desktop equipment, and peripherals.
• Onboarding/Offboarding: Assist with setting up IT equipment and accounts for new employees.
• System Maintenance: Ensure workstations and network equipment are updated and functioning correctly

This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Top Skills Preferred:

• 2 years of Desktop IT Support Experience
• Any healthcare IT is a bonus
• Microsoft 365, VPN, Active
• Directory, EMR Support (Cerner)
• Windows 11, imaging and deployment experience, * Strong knowledge of Windows-based systems and hardware troubleshooting.
• Excellent customer service and communication skills to support high-pressure environments.
• Experience in Active Directory, VPN, and Microsoft 365.
• Ability to work in a fast-paced environment and prioritize critical tasks

Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties We are looking to set up interviews as early as next week

• CompTIA Certifications are desirable for this role *

This is a Contract to Hire position based out of Pontiac, MI. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.