EPIC ASAP Analyst - Remote
Role details
Job location
Tech stack
Job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum is seeking an experienced Epic ASAP Analyst to join our Information Technology team. In this role, you will support, maintain, and optimize Epic ASAP functionality to enable efficient, compliant, and high-quality clinical workflows. You will partner closely with clinical stakeholders, IT teams, and project managers to deliver stable and effective Epic solutions. You'll enjoy the flexibility to work remotely* from anywhere within the United States while taking on meaningful technical and clinical challenges. For employees located in the Minneapolis, MN or Washington, D.C. areas, in-office work is required a minimum of four days per week., * Build, configure, and support Epic ClinDoc to align with clinical and operational workflows
- Partner with clinicians and IT stakeholders to gather requirements and optimize system functionality
- Support integration and interoperability with other Epic applications
- Troubleshoot system issues, perform ongoing maintenance, and provide end user support
- Participate in Epic implementations, upgrades, testing, and validation activities
- Develop and maintain system documentation, workflows, and training materials
- Ensure Epic build and workflows meet regulatory and compliance standards
- Collaborate with project managers to deliver Epic initiatives on time and within scope
Why Join Optum
At Optum, we are committed to advancing patient care through innovation, collaboration, and technology. As part of our IT team, you'll play a critical role in ensuring clinicians have the tools they need to deliver high quality care.
We offer:
- Opportunities for ongoing Epic training and certification
- A collaborative environment that values both technical expertise and clinical partnership
You will be rewarded and recognized for your performance in an environment that provides clear expectations, growth opportunities, and development paths for future roles.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- Epic ASAP Certification
- 2+ years of customer facing experience in a healthcare environment
- 2+ years of experience supporting Epic EHR systems
- 2+ years of hands on experience working with Epic ASAP
- Solid understanding of clinical workflows
- Ability and willingness to work Pacific Time hours (8:00 AM - 5:00 PM)
Preferred Qualifications
- Additional Epic certifications (e.g., Ambulatory, Inpatient ClinDoc, Orders)
- Experience supporting Epic implementations, upgrades, or optimization initiatives
- Proven solid analytical, problem solving, and communication skills
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits & conditions
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.