Senior Manager, Resilience Technology

FusionRM Platform Delivery & Governance

• Own firsthand configuration and development of FusionRM capabilities supporting:

• Enterprise risk and compliance workflows.

• Third-party risk assessments and monitoring.

• Business Impact Assessments (BIAs), continuity plans, and recovery strategies.

• Crisis management playbooks, event tracking, and response coordination.

• Disaster recovery planning, testing, and reporting.

• Apply and reinforce platform configuration standards, development patterns, and documentation practices to ensure consistency, maintainability, and audit readiness.

• Partner with process owners to translate governance, regulatory, and resilience requirements into practical platform designs and implementations.

• Support platforms change governance by ensuring changes are well documented, assessed, traceable, and aligned to enterprise SDLC and control expectations.

Configuration, Workflow & Technical Solution Development

• Build and maintain FusionRM workflows, including:

• Intake forms, questionnaires, scoring models, validations, and approval paths.

• Business rules, calculations, notifications, escalations, and automated tasking.

• Role based access controls and data visibility rules.

• Develop and maintain dashboards and reports for operational, risk, compliance, and executive audiences.

• Troubleshoot complex platform issues across configuration, workflow logic, data integrity, and integrations, providing clear root cause analysis and remediation.

AIFirst Enablement & Intelligent Automation

• Design and implement AI assisted capabilities within FusionRM workflows to improve efficiency, quality, and consistency, such as:

• AI assisted drafting of BIAs, continuity plans, recovery strategies, crisis playbooks, and control narratives (with human review and approval).

• Intelligent intake, classification, and routing of risk, third party, and resilience related requests.

• AI assisted data quality checks, completeness validation, and anomaly detection.

• Integrate FusionRM with approved enterprise AI tools (e.g., copilots, agents, orchestration platforms) using responsible AI patterns, including:

• Human in the loop decision points for material outputs.

• Traceability and evidence capture for AI generated content.

• Data protection, access controls, and retention safeguards.

• Collaborate with Security, Privacy, and Risk teams to ensure AI usage aligns with enterprise AI governance and model risk expectations.

Integration, Data Management & Interoperability

• Design and support secure integrations between FusionRM and enterprise systems such as:

• Identity and access management platforms.

• CMDB, assets, and service data sources.

• ITSM, vendor management, and collaboration platforms.

• Implement and support data import/export processes, normalization, duplication, and data quality controls.

• Document integration flows, dependencies, and failure handling procedures to support operational resilience and audit needs.

Release Management, SDLC & Platform Operations

• Support FusionRM release activities across development, test, and production environments.

• Partner with platform owners and DevOps teams to improve deployment reliability, testing practices, and rollback readiness.

• Maintain technical documentation and runbooks to enable repeatable, minimal risk releases and operational support.

Security, Compliance & Audit Support

• Ensure FusionRM configurations and integrations adhere to enterprise security and compliance requirements.

• Support internal and external audits by providing technical documentation, configuration evidence, and traceability from requirements to implementation.

Collaboration & Stakeholder Engagement

• Function as a trusted technical partner to Risk, Compliance, Resilience, Security, and IT stakeholders.

• Translate business requirements into clear technical designs and implementation options, explaining tradeoffs where necessary.

• Contribute to shared documentation, reusable patterns, and platform knowledge to improve overall FusionRM maturity.

• Bachelor's degree in Computer Science or Information Systems OR 6 or more years of practical experience designing, implementing, and supporting enterprise IT system
• 6 or more years' experience with enterprise platform configuration, workflow automation, or application development
• 6 or more years' experience delivering secure solutions involving complex workflow and rule-based automation
• 6 or more years' experience data modeling, reporting, and executive dashboards
• 6 or more years' experience secure integrations between enterprise systems
• 6 or more years' experience working in environments with formal governance, audit, or regulatory requirements.

Preferred Qualifications

• 6 or more years' direct experience with Fusion Risk Management modules (GRC, Third Party Risk, Business Continuity, Crisis Management, Disaster Recovery).

• 6 or more years of experience supporting risk, compliance, or resilience programs (e.g., NIST, HIPAA, SOX aligned controls, vendor risk, operational resilience).

• 6 or more years of practical experience integrating AI capabilities into enterprise workflows using governed, auditable, and human reviewed approaches.

• 6 or more years of familiarity with ITSM, CMDB, or asset data integrations that support resilience and recovery planning.

Additional Job Standards

• Strong analytical and critical thinking skills with the ability to diagnose complex platform issues.

• Clear written and verbal communication skills, including the ability to explain technical concepts to nontechnical stakeholders.

• Disciplined approach to governance, security, and documentation without overengineering.

• Ability to operate independently and lead through technical expertise rather than authority.

• Comfort working in ambiguity and iteratively improving platform capabilities.

• AIFirst mindset with an understanding of both AI value and AI risk in regulated enterprise environments.

Pay Range: $140,000 - $150,000

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.

At Labcorp, we are a global leader of innovative and comprehensive laboratory services that help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 70,000 employees combine innovative innovation, science and technology to solve some of today's biggest health challenges, accelerate life-changing healthcare breakthroughs and impact lives around the world. Here, you are empowered to own your career journey and create a personalized development plan with the support of your team.