Analytics and Informatics Section Manager

Do you have a passion for ensuring all Californians have access to affordable, high-quality health care? Covered California is seeking a Supervisor II, Analytics and Informatics Section Manager in the Plan Management Division who will lead the Analytics and Informatics section under the general direction of the Assistant Deputy Director. This position oversees data analysis on network performance, including coverage and accessibility, quality and performance analytics, including interpreting, assessing Covered California membership, and pricing, and in-depth analyses of health care market conditions and data trends. The Supervisor II also supervises professional staff and collaborates with internal and external stakeholders to resolve issues, support strategic initiatives, and maintain effective communication and system management., The Statement of Qualifications (SOQ) must be a narrative discussion of how your education, experience, skills, and training meet the minimum and desirable qualifications to qualify you for the position. It also serves as documentation of your ability to present information clearly and concisely in writing.

Your SOQ must be typed, Arial 12 pt. font, single spaced, and no more than two pages in length using standard margins and include a header at the top of each page with your name and the job control number.

Please respond to the following questions:

1. Describe your supervisory or project leadership experience; including how long you have been a supervisor or worked in a lead capacity. Describe how you lead a team, assign work, monitor progress, and follow State performance management guidelines.
2. Describe your experience working with SAS, Tableau, or other data analytic tools. Specifically, how long have you been working with data analytic tools?
3. Describe your experience building and fostering collaborative relationships with internal and external stakeholders. What have been your keys to success? What challenges have you faced and overcome?
4. Describe in detail your relevant healthcare experience, including your involvement managing relationships with health plans. Highlight specific roles, responsibilities, and accomplishments that demonstrate your ability to collaborate with health plans effectively and support organizational goals.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/30/2026

Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply., All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with "see resume" in place of duties performed or applications received without the following information for each job entry may be considered incomplete and may not be accepted:

• "To" and "from" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Supervisory experience leading professional analytical/technical staff.
2. SAS, Tableau, or similar data analytic tools experience.
3. Knowledge of the Affordable Care Act, Qualified Health/Dental Plan operations, and network related processes.
4. Experience with contracts and special projects, including SharePoint and web content management.
5. Strong analytical, communication, and stakeholder engagement skills, Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.

Incompatible Activities: To maintain our integrity and focus on serving Californians, Covered California adheres to unique conflict of interest restrictions on the outside employment and activities of its board members and staff. If you're considering a role with us, it's important to know at the time of your start:

• You must not be employed by or otherwise affiliated with health insurance carriers, other insurers, agents, brokers, health care professionals, health facilities, or health clinics, or trade associations of any of these entities. This also means that you must not hold an active license to sell health insurance in California.
• You must not hold an active license to sell health insurance in California.
• Health care professionals are welcome to join our team, provided you do not receive payment for professional services and do not hold ownership or financial interests in a health care practice.

Conflict of Interest: This position is also designated under Covered California's Conflict of Interest Code. This means if you're selected to join us, you'll be required to disclose certain financial interests, including of a spouse, that could potentially interfere with your ability to perform your duties impartially and with the best interests of the public in mind. You may also be disqualified from participating in decisions that may affect those financial interests.

Covered California works to improve the health of all Californians by assuring their access to affordable, high-quality healthcare. Our employees are the vital link that ensures that our vision, mission, and values are fully realized and are the driving force that allows us to continually provide exceptional service to those who need it most.

We offer an award-winning wellness program, inclusive and diverse atmosphere, employee recognition programs, on site fitness centers at our Sacramento and Service Center locations, and free parking at all of our locations!

Life can change in an instant - so can your career!

Visit our website to learn more about why Covered California is an employer of choice. Department Website: Employment & Classification Services, The State of California offers a comprehensive benefits package that includes Health, Vision, Dental, Retirement, and an array of other options. For more information on the benefits offered by the State of California, please click below

At Covered California, we recognize our employees are our most valuable asset. We have a variety of career fields that help make a difference in the lives of Californians, and we're looking for talented and enthusiastic individuals to join our team! Learn more about why you should join the Plan Management Division. This position is headquartered in Sacramento County. Business travel may be required, and reimbursement considers an employee's designated headquarters office subject to regulations and bargaining unit contract provisions. Travel expenses associated with commuting to the employee's office headquarters location are not reimbursable, other than authorized transit subsidies.