Engineer - Cloud & Infra Management

• Serve as a member of the IT service desk support staff that is responsible for installation monitoring functionality and troubleshooting of workstations communication devices
• Support the IT Service Desk team culture that is committed to collaborative crossfunctional relationships and service excellence
• Support management of Company Assets eg PCs Phones in the company ITSM service desk tool
• Support the IT service desk with inventory of endpoint device assets and ensure the security of these devices the backup of their data and their secure network access
• Follow and support updates to IT processes policies procedures and knowledgebase articles are documented published and regularly updated
• Review service desk metrics where applicable to optimize the service provided to the organization
• Supporting tactical technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation deployment and management of current and future state technologies

• Associate or bachelors degree in computer science computer information systems or related field
• Proven working experience as an Service Desk Engineer or relevant experience
• 3 years of experience in IT roles of increasing responsibility
• Experience supporting or managing the following functions network administration systems administration storage and data center operations
• Experience with international company with multiple locations
• Experience with Security Access systems badges
• Managesupport phone systems
• Manage company mobile numbers and related contract
• Strong client focus and the ability to manage client expectations and maintain a high level of client trust
• Strong interpersonal organizational time management and problemsolving skills
• Ability to perform essential functions of the job
• Ability to travel nationally and internationally, * Professional services experience
• Experience with Windows 1011 Clients Cisco Networking Active Directory GPO Office365 tools SharePoint Infor ERP
• Nice to have ServiceNow experience andor ISO 27001 certification experience
• Ready to work in shiftsrotations shifts
• Fluent in American English speakingwriting

• $123,000-209,000 per year Help us change lives At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed t…

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LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for, © 2026 Careerjet All rights reserved