Content Designer

Robert Half
New York, United States of America
yesterday

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 128K

Job location

New York, United States of America

Tech stack

Artificial Intelligence
Confluence
Figma
Interactive Whiteboards

Job description

Creates user-centered content for application flows, onboarding journeys, help documentation, and educational materials aligned with established standards and governance frameworks. Partners with content leadership and cross-functional teams to deliver seamless experiences and scalable content solutions., Content Creation & Execution

  • Write clear help content including articles, FAQs, tooltips, onboarding guidance, and error messaging
  • Ensure consistency through style guides, content patterns, and design standards
  • Apply accessibility, plain language, and regulatory requirements

Standardization & Governance

  • Develop reusable content patterns across platforms
  • Document decisions to support governance and knowledge sharing
  • Conduct content audits and refine standards

Collaboration & Delivery

  • Partner with product, design, engineering, and business teams
  • Manage reviews across stakeholders, including compliance and accessibility
  • Participate in critiques, workshops, and feedback cycles

Quality & Optimization

  • Incorporate user feedback and testing insights
  • Leverage AI tools to improve efficiency and content quality
  • Contribute to scalable processes, templates, and best practices

Requirements

  • 5+ years in content design or UX writing for digital products
  • Strong portfolio demonstrating clear, user-focused content
  • Experience with design systems and cross-functional collaboration
  • Proficiency in tools such as Figma, Confluence, Miro, or similar
  • Strong communication, systems thinking, and stakeholder management skills

Benefits & conditions

The pay range for this position is 60 to 61.50/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

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