Cloud Operations Engineer

We are hiring multiple Cloud Operations Engineers and Lead Engineers to join a highly secure, mission-critical cloud operations team.

The role is open to a broad range of backgrounds, including Computer Science graduates, Linux-focused infrastructure engineers, Kubernetes/platform engineers, and individuals from live service or service desk environments with strong incident management experience.

This is a hands-on operational engineering role focused on maintaining stability, availability, and performance of a complex, secure cloud platform operating at scale., * Provide frontline operational support for secure cloud infrastructure and platform users

• Troubleshoot and resolve critical incidents across live production systems
• Lead or support incident response, escalation, and coordination during shifts
• Operate within a 24/7 rota supporting high-priority workloads and services
• Follow, maintain, and improve operational runbooks and incident procedures
• Identify opportunities to reduce operational toil and improve service reliability
• Support mentoring and knowledge sharing for junior engineers (senior roles)
• Engage with internal stakeholders and third parties during critical incidents

Technical Environment

• Linux (strong hands-on experience required)
• Kubernetes (deployment, troubleshooting, and platform support)
• Infrastructure as Code (Terraform or similar tools)
• Cloud-native networking and system troubleshooting
• Observability and monitoring tools
• APIs and integration services
• Secure, restricted, air-gapped cloud environments

• Strong experience working with Linux-based systems in production environments
• Background in live service support, infrastructure operations, or platform engineering
• Experience troubleshooting system, application, or network-level issues
• Exposure to Kubernetes and/or containerised environments
• Understanding of infrastructure, networking, and operational support principles
• Ability to operate in high-pressure, incident-driven environments
• Willingness to learn and operate within highly secure cloud architectures

Desirable Experience

• Kubernetes administration or advanced troubleshooting experience
• Infrastructure as Code experience (Terraform or similar)
• Exposure to observability and monitoring platforms
• Experience working in 24/7 operational environments
• Prior experience coordinating shifts or leading small technical teams

deep expertise in secure cloud operations, Kubernetes platforms, and large-scale infrastructure engineering.

Package: Competitive salary depending on experience plus shift allowance