IT Operations Support Specialist
Role details
Job location
Tech stack
Job description
Akkodis is seeking an IT Operations Support Specialist for a Contract with a client in Chicago, IL. The ideal candidate brings hands-on experience in server administration, network troubleshooting, and end-user technologies to resolve issues, support IT systems, and drive continuous improvement across manufacturing execution environments. Rate Range: $35/hour to $45/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. IT Operations Support Specialist Job Responsibilities include: Provide hands-on support for plant IT infrastructure and manufacturing applications to ensure uninterrupted production operations. Troubleshoot and resolve issues related to servers, networks, end-user devices, and plant floor systems in a fast-paced manufacturing environment. Support and maintain Windows and Linux servers, virtual environments, Active Directory, and network components including routers and switches. Assist with continuous improvement initiatives, supporting lean manufacturing, error-proofing, and manufacturing execution systems (MES). Collaborate with global IT and plant teams to analyze system issues, perform root-cause analysis, and implement long-term solutions. Support plant floor technologies such as PCs, printers, scanners, mobile devices, Office 365, and SharePoint to meet productivity goals.
Requirements
Bachelor's degree in information technology, Computer Science, Engineering, or a related technical field (or equivalent practical experience). 3-5 years of experience in IT operations, infrastructure support, or manufacturing IT support environments. Hands-on experience with server administration (Windows/Linux), networking fundamentals (Cisco routers/switches), virtualization, and Active Directory. Proven ability to provide on-site technical support in a manufacturing or plant environment, including troubleshooting plant floor systems, end-user devices, and supporting continuous improvement initiatives.
Benefits & conditions
Pay Details: $35.00 to $45.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
