Information Technology Associate
Role details
Job location
Tech stack
Job description
Incumbent performs a variety of recurring, well-defined tasks requiring occasional innovative problem-solving within guidelines, supporting one or more units, functions, or processes across multiple domains with a focus on software application quality assurance (QA). The QA specialist is responsible for planning, executing, and documenting testing activities to ensure the quality, functionality, and reliability of software applications. This role involves reviewing requirements, developing test cases, performing manual an/or automated testing, identifying defects, and collaborating with developers, business analysts, and project teams to ensure issues are resolved. The specialist also supports regression testing, validates system integrations, and contributes to continuous improvement of testing processes and standards, A Statement of Qualifications (SOQ) is required to be submitted along with your application. The SOQ must include your name and job control number and must restate each question and include responses to each, no more than 2 pages. Applications received without a SOQ conforming to these instructions may be disqualified.
- What experience do you have in creating test plans, writing test cases, and carying out User Acceptance Training (UAT) activities?
- How do you make sure your testing covers all requirements and maintains clear traceablility?
- How do you determine whether a defect is a system issue, data issue, or user error?
Requirements
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Desirable Qualifications are not required but are listed to demonstrate what experience/education would make the selected candidate most successful in this position. If you have this education/experience, you are encouraged to include this information in your application.
- Regular and consistent attendance is critical to the successful performance of this position due to the heavy workload and time-sensitive nature of the work.
- The incumbent routinely works with and is exposed to sensitive and confidential issues and/or materials and is expected to maintain confidentiality at all times.
- Experience with requirements analysis and documentation skills.
- Experience with test planning and execution.
- Experience gathering, reviewing, and documenting system requirements and specifications experience.
- Experience with defect identification and tracking.
- Experience with regression and integration testing.
- Experience with technical environment and data preparation skill.
- Experience with cross-functional collaboration.
- Experience with client communication and support.
- Experience with business process and technology alignment.
- Experience with risk assessment and reporting.
Benefits & conditions
This position is limited term and has the potential to be extended up to 24 months and may become permanent.
A Statement of Qualifications (SOQ) is required when applying for this position. The SOQ must conform to the instructions below or your application may be disqualified
Enjoy the flexibility of a hybrid telework schedule while being based near historic Folsom-close to restaurants, shops, scenic walking trails, and with free parking! Please note: this position is not located within a prison facility.
We are excited to announce that effective January 1, 2026 the California Prison Industry Authority (CALPIA) has been renamed the California Correctional Training and Rehabilitation Authority (CALCTRA).
Join a mission-driven team dedicated to reducing recidivism, improving prison safety, and enhancing public safety by providing meaningful work and training opportunities to incarcerated individuals.
As a full-time state employee, you'll receive:
- At least 156 hours of paid leave in your first year
- 11 paid holidays
- Comprehensive health, dental, and vision benefits for you and your family
- CalPERS retirement benefits
Start your CAREER with purpose - make a difference while enjoying great benefits and a work-life balance!, In the event of a medical state of emergency CALCTRA will follow Public Health Orders issued by the California Department of Public Health (CDPH) and issue departmental directives which may include guidance from California Department of Corrections and Rehabilitation and California Correctional Healthcare Services.
Watch this success story to see how jobs with CALCTRA contribute to the success of incarcerated individuals and reducing the recidivism rates.
CALCTRA Graduation at California Men's Colony » CALCTRA Website Department Website: https://www.calctra.ca.gov/
Special Requirements
Upon a conditional job offer, the selected candidate will be required to clear live scan, a tuberculous (TB) test, and physical (if applicable).
This position is subject to reasonable suspicion drug testing pursuant to 2 CCR § 599.960.
Employment information on the STD 678 MUST be complete with hours worked, dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Please indicate the classification, Job Control Number (JC) and position number in the 'EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING' section of your application, failure to provide this information may result in elimination from the hiring process. Resumes are welcome but do not take place of the STD 678. Incomplete applications received may not be considered.
Statewide Recruiting has a hot off the press new resource for you: State Application Checklist
This resource was created to help job seekers understand how to write a strong state application and address some of the frequently asked questions about state applications. We hope you find it useful, and we think it pairs pretty nicely with the SOQ checklist
Employees new to CALCTRA will be required to attend New Employee Orientation (NEO) prior to starting work within an institution or Central Office. NEO is 4-5 days (36 hours) and will be conducted at the Green Valley Training Center in Folsom, CA. New employees traveling 50 miles or more from their home address or headquarters location to attend NEO will receive a travel advance sufficient for meals, incidentals, and travel accommodations for the duration of NEO. Any questions or concerns regarding NEO training can be addressed during the interview process.
