PC Support/Deployment Technician
Role details
Job location
Tech stack
Job description
The PC Support/Deployment Technician is responsible for providing hands-on support for desktop and laptop environments, with a primary focus on imaging and deployment. This role also supports end users by troubleshooting hardware and software issues across Windows operating systems and Microsoft Office environments, including Office 2016, 2019, and Microsoft 365. This is an entry-level opportunity ideal for candidates looking to build experience in an enterprise IT support environment., * Perform device imaging, deployment, and IMAC (Install, Move, Add, Change) activities
- Provide technical support for desktops, laptops, and peripherals
- Troubleshoot Windows OS and Microsoft Office-related issues
- Document work and resolutions using an enterprise ticketing system
- Assist with Windows profile management and data transfers between systems
- Support Active Directory and SCCM tasks as needed
- Troubleshoot basic network and connectivity issues (TCP/IP, DNS)
Requirements
- Active Directory
- SCCM (Systems Center Configuration Manager)
Additional Qualifications
- Familiarity with IT ticketing systems for tracking and resolving incidents
- Knowledge of Windows installation, support, and troubleshooting tools
- Experience working with Microsoft support resources
- Basic understanding of enterprise IT tools and environments
- Ability to lift up to 50 lbs during IMAC activities
- Ability to pass a CJIS nationwide fingerprint-based criminalbackground check
- Must have a reliable personal vehicle and valid transportation for job duties
Benefits & conditions
This is a Contract position based out of Fort Worth, TX. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)