Research Data Specialist II

This position is eligible to telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. This is subject to change based on operational need and/or future return to office orders. The successful candidate must reside in California upon appointment.

Excellence in the Business of Government!

Come join a team that creates:

• A collaborative team atmosphere founded upon ethics, integrity, and stewardship.
• A positive work environment that is open to change and invites its workforce to challenge processes.
• An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department.

The Research Data Specialist II (RDS II) works under the direction of the Supervisor II in the eProcurement Business Intelligence Strategies Section (eBISS) and performs advanced research, data analysis, data validation, and issue resolution to support the statewide eMarketplace initiative. The RDS II serves as a lead analytical resource within the eMarketplace Unit by conducting complex research and data modeling, evaluating procurement data from FI$Cal, Cal eProcure, SCPRS, and the eMarketplace platform, and ensuring accurate and consistent analytical practices across the Procurement Division. The RDS II partners with eProcurement, Intake and Analysis, and Enterprise Technology Solutions to support reporting, system validation, and Tier 1 issue analysis. The RDS II also provides consultative input on the feasibility and impact of proposed program or system changes using Statistical Analysis System (SAS), Enterprise Guide (EG), R, Python, SQL, Access, Power BI, Excel, and Word.

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year., The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department's Mission. That mission is to "Deliver results by providing timely, cost-effective services and products that support our customers." DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations. Department Website: https://www.dgs.ca.gov/dgs/home.aspx, The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Degree and/or School Transcripts
• Statement of Qualifications - REQUIRED - Please see the Statement of Qualifications section on the job advertisement for details and instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting., 1. Describe how you have used data analysis, such as queries, performance dashboards, or ticket reviews, to identify service gaps, improve workflows, and support integration.

2. Share your experience gathering business needs and participating in testing activities to validate system updates and ensure reliable performance.
3. How have you developed training materials or response templates to support help desk operations and promote consistent inquiry handling?
4. Provide examples of how you have collaborated across teams and with external stakeholders to validate data, exchange insights, and contribute to system enhancements.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to support system enhancement efforts by gathering business needs, drafting functional requirements, and participating in User Acceptance Testing to validate updates and ensure consistent system performance.
• Ability to create clear and user friendly documentation, job aids, and training materials that enhance help desk operations and support consistent handling of customer inquiries.
• Ability to work collaboratively across units such as eMarketplace, eProcurement, Intake and Analysis, Engineering, and other program areas to validate data, share insights, and support system improvements.
• Knowledge of statewide procurement programs and policy areas, including Environmentally Preferable Purchasing (EPP), Small Business (SB) and Disabled Veteran Business Enterprise (DVBE) programs, strategic sourcing, and statewide reporting requirements such as SABRC.
• Experience supporting system implementation, data analysis, or change management activities within complex statewide procurement environments.
• Strong written and verbal communication skills with the ability to prepare clear analytical reports, summaries, and visualizations for management and executive leadership.
• Ability to manage multiple priorities in a fast paced environment and adapt to evolving program and system needs.

• Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
• Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision.
• Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being.
• Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
• Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields.
• Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.
• Prime Location and Amenities: DGS's headquarters boasts features like the 7.5-acre River Walk Park, stunning views, convenient & affordable parking, and a state-of-the-art fitness center for all employees., There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include:
• Medical Benefits, including health, dental, and vision insurance
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401(k), 457)
• Commute Program
• Employee Wellness Program
• Employee Assistance Program
• Medical/Dependent Care Reimbursement Accounts