IT Infrastructure Engineer/ Technical Generalist

• Provide hands-on support for network, systems, and infrastructure environments across multiple sites
• Install, configure, and troubleshoot network equipment, including Cisco networking and Palo Alto firewalls
• Support data center operations, including racks, cabling, power, cooling, and hardware installations
• Manage and maintain virtualized environments (VMware) and supporting infrastructure
• Support backup, recovery, and data protection solutions (e.g., Cohesity or similar)
• Monitor and support systems using tools such as Splunk and ManageEngine
• Perform patch management, system updates, and maintenance activities
• Troubleshoot and resolve infrastructure issues across network, compute, and storage layers
• Follow and support ITIL-based processes, including incident, change, and problem management
• Collaborate with internal teams to ensure system reliability, performance, and operational stability
• Support infrastructure deployments, upgrades, and lifecycle management activities

• 5-10 years of experience in IT infrastructure, systems engineering, or network engineering roles
• Strong hands-on experience with:

• Cisco networking technologies
• Palo Alto firewalls (or similar enterprise firewalls)

• Experience supporting data center environments (racking, cabling, power, cooling)
• Working knowledge of VMware virtualization platforms
• Experience with monitoring and management tools (e.g., Splunk, ManageEngine)
• Understanding of patch management and system lifecycle processes
• Familiarity with ITIL frameworks and operational processes
• Ability to troubleshoot across multiple infrastructure domains (network, systems, hardware)
• Strong communication and problem-solving skills
• Ability to work in a hands-on, field-based role across multiple locations
• Must have a clean safety record and ability to work in regulated or industrial environments, * Experience with backup and recovery platforms (e.g., Cohesity or similar)
• Exposure to enterprise storage or compute platforms (Dell or similar)
• Experience supporting distributed or multi-site environments
• Background working in industrial, energy, or highly regulated environments
• Relevant certifications (e.g., Cisco, VMware, or security certifications)

What We're Looking For

• Strong hands-on technician with a "roll up your sleeves" mindset
• Comfortable working in on-site, operational environments rather than purely remote roles
• Broad technical skillset across network, systems, and infrastructure domains
• Ability to operate independently and manage responsibilities across multiple locations
• Strong focus on reliability, safety, and operational excellence

Technologent is a Global Provider of Edge-to-Edge Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT. Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.