IT Support Engineer
Yolk Recruitment Ltd
Gloucester, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Gloucester, United Kingdom
Tech stack
Microsoft Windows
VoIP
Cloud Computing
Computer Security
SharePoint
Software Deployment
Microsoft InTune
Cloud Migration
User Administration
Job description
A well-established professional services business is looking for an IT Support Engineer to support day-to-day technology operations across a multi-site environment.
This is a hands-on role supporting users, hardware, software and infrastructure while helping drive the transition from on-premise to cloud-based systems.
What you'll be doing:
- Providing on-site and remote IT support
- Supporting Microsoft 365, SharePoint and user management
- Hardware and software setup for new starters
- Supporting cloud migration and infrastructure improvement projects
- Working with external MSP providers
- Maintaining IT security and GDPR compliance
- Asset management and technical documentation
Requirements
- Strong IT troubleshooting background
- Experience with Microsoft 365, Entra and Intune
- Knowledge of cloud infrastructure and VOIP
- Strong communication and user support skills
- Organised and proactive mindset
