Deskside EUC Engineer - Bradford (Onsite) - £30-35k
Role details
Job location
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Job description
Deskside EUC Engineer
Location: Bradford (Onsite) Salary: £30,000 - £35,000 Type: Permanent Start Date: ASAP
Overview We're working with a growing organisation looking to strengthen their on-site IT support function with an experienced Deskside EUC Engineer.
This is a hands-on role where you'll be the face of IT, providing deskside and remote support to end users, resolving technical issues and ensuring a seamless IT experience across the business.
If you enjoy problem-solving, working directly with users and being part of a fast-paced support environment, this could be a great fit.
What you'll be doing
- Providing deskside and remote support for hardware, software and user issues
- Handling incidents and service requests, ensuring quick resolution within SLAs
- Supporting laptops, desktops, mobile devices and peripherals
- Managing joiners, leavers and user account administration
- Supporting Microsoft 365 and endpoint management tools
- Maintaining IT asset records and inventory
- Supporting meeting rooms and AV setups
- Acting as on-site "Hands & Eyes" support for infrastructure teams
What we're looking for
- Experience in a deskside or IT support role
- Strong knowledge of Windows 10/11, Active Directory and Microsoft 365
- Experience with SCCM, Intune, Scripting (PowerShell/VBScript), or similar tools
- Excellent troubleshooting and problem-solving skills
- Strong communication and customer service approach
- Ability to prioritise and manage multiple tasks
Nice to have:
- ITIL knowledge or certification
- Experience with ServiceNow or similar ITSM tools
- Relevant Microsoft or CompTIA certifications
Why apply This is a great opportunity to join a supportive IT team where you'll have real ownership of user support and visibility across the business. You'll gain hands-on experience with modern tools and play a key role in delivering a high-quality IT service.
Requirements
- Experience in a deskside or IT support role
- Strong knowledge of Windows 10/11, Active Directory and Microsoft 365
- Experience with SCCM, Intune, Scripting (PowerShell/VBScript), or similar tools
- Excellent troubleshooting and problem-solving skills
- Strong communication and customer service approach
- Ability to prioritise and manage multiple tasks
Nice to have:
- ITIL knowledge or certification
- Experience with ServiceNow or similar ITSM tools
- Relevant Microsoft or CompTIA certifications
