IT Project Manager

• Lead end-to-end delivery of Infrastructure & Operations programs and major projects, ensuring scope, schedule, and quality targets are met.
• Develop and maintain project plans (milestones, dependencies, critical path) and perform resource leveling to optimize delivery in a matrixed environment.
• Coordinate and negotiate resource assignments across functional teams and stakeholders to ensure the right skills are applied to tasks and deadlines are met.
• Facilitate governance and stakeholder meetings; produce concise executive reports, status dashboards, and escalation recommendations.
• Implement and enforce PMO methodologies, standards, change control, release governance, and quality assurance practices.
• Identify, assess, and mitigate risks and issues; own escalation paths and implement contingency or recovery plans as needed.
• Oversee vendor and third-party engagement for operational workstreams.
• Coach and mentor junior project managers, and delivery teams on project management best practices, capacity planning, and cross functional collaboration.
• Track and report KPIs/SLAs and success metrics (e.g., schedule variance, resource utilization, incident/change impact, benefits realization) and drive continuous improvement through lessons learned.

Premier Enterprise Solutions is seeking a Senior IT Project Management with at least 10 years of related experience leading enterprise IT projects/programs. The candidate must have strong leadership, deep enterprise IT knowledge, and experience managing cross-functional teams. The PM must balance priorities and coordinate resources to deliver technical projects on time, on schedule and within the cost parameters provided., * At least 10 years of proven experience delivering integrated project/program management.

• Bachelor's degree in engineering, computer science, Business Administration or a related discipline.
• Previous ITSM experience with ServiceNow.
• Proven ability to continuously increase efficiency and reduce errors using AI
• Work as a project management consultant by adding strategic value through structured/critical thinking, stakeholder alignment, clear communication, and adaptability

Certifications:

• Project Management Professional (PMP)
• ITIL V4

Desired Qualifications:

• Experience working in a mixed contractor environment with multiple integrated teams and geographical locations.
• Experience in IT infrastructure and IT disciplines (server, network operations, help desk, etc.)
• Strong customer relations experience including positive and proactive customer engagement to resolve issues and challenges as they arise.
• Excellent oral and written communication skills.

Premier Enterprise Solutions offers full-time employees a comprehensive and competitive benefits package including paid vacation, sick leave, holidays, health insurance, life insurance, military leave, training, short- and long-term disability, 401(k) retirement plan with company matches/immediate vesting, and more.