Data center Technicians

• This role is responsible for delivering and supporting technical training programs for employees, ensuring effective onboarding, skill development, and knowledge retention.
• The position facilitates instructor-led and hands-on training, labs, and assessments using approved materials, while providing remediation and individualized support to meet learning objectives.
• The trainer collaborates closely with other trainers, managers, and leadership to assess training needs, coordinate schedules, maintain facilities and equipment, and contribute to the development and continuous improvement of training content.
• Responsibilities also include documenting trainee performance, tracking and reporting training data, staying current on data center and telecommunications best practices, and clearly communicating complex or sensitive information.
• Occasional travel may be required

• Qualified candidates bring 3-6 years of experience in a technical field such as telecommunications, data centers, electrical work, or a related trade, along with a demonstrated ability to explain complex concepts to others through mentoring or leadership experience.

• The role requires strong verbal and written communication skills, proficiency with Microsoft Office (Word, PowerPoint, Outlook, and Excel), strong organizational and interpersonal skills, and the ability to work effectively with all levels of management.
• A high school diploma or equivalent, professional appearance and demeanor, and a willingness to obtain relevant telecommunications certifications (such as BICSI) within the first 12 months are required.

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