Payments Data Analyst
Role details
Job location
Tech stack
Job description
Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview.
The Billing and Payments Analyst is a critical, data-driven role responsible for monitoring the performance and health of our financial operations. This position focuses on analyzing key metrics and trends to proactively identify opportunities for efficiency, risk reduction, and process improvement across billing, payments, and collections. The Analyst serves as a reporting expert and insights generator, communicating clear conclusions to stakeholders at all levels of the organization., * Read, analyze and interpret key operational metrics to measure and monitor performance; define business problems, collect and validate data, establish facts, draw sound conclusions and communicate findings clearly and concisely to a wide audience of internal departments
- Prepare, produce and validate daily, weekly, and monthly reports specifically designed to measure, monitor, and alert the business to unforeseen spikes, dips, or changes in trends; design and implement proactive reporting alerts for critical business metrics
- Locate, weave together and validate the accuracy of various data sources to build comprehensive reporting for all levels of operations management
- Analyze and interpret metric trends to identify opportunities for improving existing processes; focus on reducing risk and fraud while simultaneously enhancing collection efficiency and customer satisfaction
- Perform special projects, research, analysis and deliver presentations as requested by senior management
Requirements
- Bachelor's Degree in Accounting, Business Administration, Economics, Finance, Mathematics, Statistics, or a similar quantitative field, or equivalent experience
- 2-4 years of relevant professional experience required
- 2-4 years of experience with SQL, * Strong analytical and problem-solving abilities, with a proven track record of translating data findings into clear, actionable business recommendations
- Excellent communication, presentation, and technical documentation skills are essential
- Advanced proficiency in Microsoft Excel, including experience with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macros
- Proficiency with Microsoft Office Applications (Outlook, Word, PowerPoint)
- Experience with Tableau and VBA for Office is a plus
- Familiarity with the Google Office Suite is desirable
- A good understanding of the payment lifecycle and experience in one or more of the following areas: Billing, Collection, Risk, or Fraud
- Onsite in Englewood, CO
Benefits & conditions
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
