Application Manager

This Retail Client is seeking an Application Manager who will provide leadership and support for the technical team responsible for maintaining, supporting, and integrating the Oracle Retail Point of Service (XStore) in a 24 x 7 enterprise environment. This manager will also provide timely and effective delivery of technology solutions related to Store Systems while driving innovation, technical strategy, process control and improvement, and IT policy compliance. This individual will also manage a diverse team of associates, consultants, and 3rd-party vendor resources to provide production systems support, team leadership, and business customer relationships., Leadership, Strategy & Customer Relationship Management

• Develop, coach, and mentor team members aligned to organizational priorities

• Monitor performance, provide continuous feedback, and ensure policy compliance

• Drive operational excellence and continuous improvement

• Partner with business leaders to align store systems strategy to business goals

• Communicate IT vision, initiatives, and results to leadership

• Maintain awareness of industry trends and best practices in store systems

Operations and Technical Management

• Lead 24x7 production support and ensure SLA adherence

• Oversee POS application development, releases, and configurations

• Ensure IT readiness for new store openings and launches

• Manage issue escalation, vendor coordination, and business continuity

• Govern change control, configuration management, and release processes

• Plan workloads, manage budgets, and control costs

Team Development

• Own team deliverables and hold associates accountable for outcomes

• Manage staffing, scheduling, delegation, and performance management

• Drive succession planning and talent development

• Provide training and mentoring in tools, processes, and technologies

• Act as a trusted leader within IT and across the management organization

oracle, Oracle XStore, Application development, Application Management, project management, 24/7, sql, retail, retail analytics, retail pos, IT Improvement Frameworks, Driving Modernization Work, 5+ years of IT management in application development and project delivery

• 5+ years of Oracle Retail XStore experience

• Experience leading multi-disciplinary, high-performing technical teams

• Strong customer partnership and relationship-building skills

• Ability to translate technical complexity into business-focused outcomes

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.