Alexandre Borges
Non-violent communication in agile teams
#1about 5 minutes
Defining the core principles of non-violent communication
Non-violent communication (NVC) is a research process based on the principle of not causing harm and developing empathy.
#2about 5 minutes
Avoiding common pitfalls when practicing NVC
Be aware of the risks of becoming manipulative, over-talking, or feeling hurt when misunderstood while learning NVC.
#3about 2 minutes
Connecting NVC with agile software development principles
Agile development is fundamentally about people, making NVC a critical skill for collaboration, code reviews, and problem-solving.
#4about 2 minutes
Using agile ceremonies as opportunities for practice
The regular, cyclical meetings in agile, such as retrospectives and daily stand-ups, provide ideal moments to practice NVC.
#5about 6 minutes
The empathy circle: A four-step tool for NVC
Use the four-step empathy circle—observation, feeling, wish, and ask—to structure your communication and clarify your needs.
#6about 5 minutes
How to become an empathy agent in your team
Act as an empathy agent by fostering trust, navigating cross-cultural communication styles, and practicing active listening.
#7about 2 minutes
Applying NVC principles in personal relationships
The principles of NVC are highly effective for improving communication and understanding in personal contexts like parenting and friendships.
#8about 2 minutes
Further resources and clarifying the role of manipulation
Explore recommended books by Marshall Rosenberg and Paulo Freire, and understand why manipulation, even for good, is contrary to NVC.
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Agilitao
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Agile Delivery Leader / Scrum Master
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