Solutions Design & Execution Leader

• Develops and owns the B2C platform strategy, envisioning next-generation and AI-enabled solutions - spanning participant engagement, client insights, retention, and advisor capabilities - - that position the organization for long-term competitive advantage.
• Architects connectivity across the enterprise ecosystem, ensuring that platform initiatives, digital offerings, and advice capabilities are integrated end-to-end and deliver a cohesive participant experience that is critical to B2C strategy performance.
• Drives the evolution of the integrated advice continuum - from retirement planning through comprehensive wealth management - ensuring seamless data flow, consistent cross-channel experiences, and alignment with enterprise platform standards.
• Develops solutions in genuine partnership with Digital, Advice, and Marketing leadership, managing organizational change and building risk mitigation plans that address challenges extending beyond the immediate department.
• Owns business accountability for core B2C technology priorities - including Lead Automation, Advisor Next Best Action, and digital-first engagement capabilities - making key decisions and ensuring delivery against strategic business outcomes.
• Translates emerging AI and technology capabilities into enterprise-ready platform solutions, anticipating market and competitive dynamics that could influence the organization’s strategic position and participant value proposition.
• Leads a major department of platform and solutions experts, directing talent development and staffing needs across a broader organizational footprint, and cultivating a culture of innovation, high performance, and cross-functional collaboration.
• Establishes scalable operating routines that connect participant and field insights to product management partners, ensuring platform solutions remain responsive to real-world needs while advancing the enterprise B2C agenda

• University (Degree) Preferred, 10+ years’ Wealth Platform experience required

Related Skills

Accountability, Adaptability, Collaboration, Communication, Consultative Communication, Continuous Improvement Mindset, Creative Thinking, Critical Thinking, Innovation, Prototyping, Relationship Management, Test & Learn Mentality, User Experience Design

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. But we’re not just another legacy financial services firm. We’re fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we’re on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow’s challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients’ lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our , and you can read more about your rights and view government notices .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team