Incident Manager
Logicplanet, Inc.
Woodbridge Township, NJ, United States
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
Tech stack
Splunk
Servicenow
Job description
Handle and coordinate IT/cyber incidents to ensure quick resolution and minimal impact., Manage incident lifecycle (identify resolve close) Coordinate with SOC, IT, and business teams Communicate updates to stakeholders Conduct RCA and improve processes
Requirements
5+ years in incident management/IT/cybersecurity Experience with ServiceNow, Splunk Knowledge of NIST or ITIL frameworks
Preferred: Certifications like ITIL, CISSP
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