Workstation Technician

• Configure, deploy, install, and relocate desktops, laptops, monitors, and peripheral devices.
• Perform hardware troubleshooting, repairs, and equipment replacements.
• Label and document equipment according to company standards.
• Verify hardware specifications and maintain accurate asset records.
• Process and update support requests using a ticketing system.
• Maintain inventory of hardware, parts, and installation supplies.
• Coordinate with IT teams to complete installations and equipment moves.
• Provide excellent onsite customer support and basic end-user guidance.
• Follow IT security policies for equipment handling and disposal.

We are seeking a Workstation Technician to provide onsite desktop support, workstation deployment, hardware installations, equipment moves, and break/fix services. This role requires strong customer service skills and hands-on experience supporting computer hardware in an enterprise environment., * 2+ years of workstation, desktop, or IT support experience.

• 2+ years of customer service experience.
• Experience with PC hardware installation, troubleshooting, and break/fix support.
• Familiarity with ticketing systems.
• Basic understanding of computer hardware, networking, LAN/WAN, client/server environments, and Windows operating systems.
• Strong communication and organizational skills.
• High School Diploma or equivalent.
• Valid driver’s license.

Preferred Qualifications:

• Associate degree or technical training in Computers, Information Technology, Electronics, or a related field.
• Experience supporting users in a large enterprise environment.

Physical Requirements:

• Ability to lift up to 75 lbs.
• Ability to bend, kneel, squat, and work with arms above shoulder level.
• Ability to distinguish colors.

Pay: $30.00 per hour

Application Question(s):

• If offered the position, are you willing to complete the required pre-employment medical screening during the onboarding process?
• Are you willing to undergo a criminal background check?

Education:

• High school or equivalent (Required)

Experience:

• Desktop support: 2 years (Required)

License/Certification:

• Driver’s license (Required)