IT Configuration Technician

We are seeking a Configuration Technician to support the refurbishment, configuration, and preparation of client-owned IT equipment. This role involves running diagnostic and drive-wiping software, installing and uninstalling software, performing quality inspections, and preparing equipment for shipment in a fast-paced production environment., * Install company logos, images, and software on computers and laptops.

• Install and uninstall software applications according to customer specifications.
• Run diagnostic and drive-wiping software on computers and related hardware.
• Perform visual inspections to ensure devices meet customer cosmetic and quality standards.
• Clean and prepare equipment prior to packaging and shipment.
• Unpack, configure, and install CPUs and related hardware.
• Pull equipment from inventory and prepare it for shipment.
• Complete physical and systematic inventory of customer equipment.
• Accurately complete all required documentation, including quality assurance reports.
• Troubleshoot malfunctioning equipment using established procedures and problem-solving techniques.
• Escalate issues that do not respond to standard procedures.
• Work with Lead Technicians to resolve more complex technical issues.
• Maintain compliance with departmental training and certification requirements.

• Drug and Background screening
• Reliable transportation
• 1-3 years of computer technician or related IT experience.
• Basic knowledge of computer hardware, software installation, and troubleshooting.
• Ability to work in a high-production environment.
• Ability to stand for extended periods throughout the shift.
• Ability to lift up to 50 pounds.

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account
• Life insurance, * Health Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Retirement Plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Benefits (employee contribution): Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan, * 401(k)

• Dental insurance
• Health insurance
• Vision insurance