IT Support Technician - South Manchester

Circle Recruitment
Manchester, UK
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£28,000.0 - £32,000.0
Working hours
Regular working hours
Job source

Tech stack

Active Directory Antivirus Softwares Backup Devices Business Software Dynamic Host Configuration Protocol Monitoring of Systems Microsoft Office Windows Servers Windows Desktop Software Troubleshooting User Accounts

Job description

A well-established professional services organisation in South Manchester is looking for an IT Support Technician to join its internal IT team.

This is a great opportunity for someone with IT support experience who wants to build on their technical skills in a structured environment, working across a wide mix of systems, users, and day-to-day tech challenges.

What you’ll be doing

  • Providing 1st and 2nd line IT support via phone, email, and face-to-face
  • Setting up and managing user accounts, permissions, and passwords
  • Troubleshooting hardware, software, and general infrastructure issues
  • Supporting desktops, printers, and telecoms systems
  • Assisting with system monitoring, backups, and antivirus updates
  • Helping onboard new starters, including IT setup and basic user training
  • Working with third-party suppliers and internal teams to resolve issues
  • Keeping IT asset records up to date (hardware, software, mobile devices)

Requirements

  • Previous experience in an IT support / helpdesk role
  • Good working knowledge of:

  • Windows Server
  • Active Directory
  • DHCP
  • Office 365
  • Windows desktop environments

Strong troubleshooting and problem-solving skills

Confident communicator with a strong customer service approach

Organised, with the ability to juggle multiple priorities

Any experience with business applications would be a bonus

Benefits & conditions

  • Ongoing training and development
  • Broad exposure across support, infrastructure, networking, and IT projects
  • A stable, supportive environment to grow your career

To apply or find out more, send your CV to: jon.brass @ circlerecruitment.com

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.reed.co.uk

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