Technical Support Specialist

We are seeking a dynamic and proactive Technical Support Specialist to join our innovative team. In this role, you will serve as a resource for technical support and service of the company products. Coordinate and support service and installation of products in the US and internationally while providing exceptional customer support., * Must develop and maintain a proficient knowledge of products sold by the company for the purpose of technical support, calibrations and repairs. This includes electronic, mechanical and pneumatic operations as well as integrated systems.

• Write quotes and proposals with detailed reports and step by step analysis for customer instruments.
• Maintain tools parts and inventory
• Collaborate with other technicians or managers to help resolve difficult repairs
• Proficiency with Microsoft Office Suite applications and other web based products

• Strong organizational skills to manage multiple priorities effectively in a fast-paced environment.
• Associates Degree in Electronics required
• 3 years of customer service
• Understanding electronics, software, IP addresses, hardware, mechanical and pneumatics systems, * Service technician: 3 years (Required)
• electronics: 3 years (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance