Technicien Helpdesk H/F
Pôle Sud
Marseille, France
3 months ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
€24,000.0 - €26,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Apple IOS
JIRA
Data Transmissions
Microsoft Office
Job description
Vous assurez le support hotline (N1) :
- Analyse et arbitrage des tickets
- Installer et configurer de nouveaux postes de travail - Utilisation de l’AD
- Mastérisation, transfert de données utilisateurs
- Configuration et mise à jour d’outils de messagerie - Connaissance Exchange
- Office 365
- Suivi des tickets
- Installation d’imprimantes - Connaissance Réseaux
- Gestion de parc : entrées, sorties, changements de matériels
Requirements
- Maîtrise de l’environnement poste de travail et des systèmes Windows
- Maîtrise de la suite Office 365
- Gestion de parc
- Connaissance en téléphonie mobile (iOS et Android)
- Connaissance Jira serait un plus
- Connaissance en Imprimantes
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Apply on fr.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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