IT Support Engineer - Placement

American PCS is hiring two IT Support Engineers - one based in Tecumseh, NE and one in Auburn, NE. Each role supports a different American PCS partner.

This is a hands-on position for someone who enjoys solving problems, supporting end users, and becoming a trusted on-site IT resource. You’ll work independently day to day, with the support of the broader American PCS engineering team behind you.

What You’ll Do

• Provide on-site IT support for end users
• Troubleshoot hardware, software, and basic network issues
• Set up and maintain workstations, printers, and user accounts
• Support Windows environments and assist with basic server/admin tasks
• Coordinate with the American PCS team for escalations and projects
• Build strong, professional relationships with users and leadership, We work alongside our clients as an extension of their team - supporting day-to-day needs while helping them plan ahead. Our team values doing the work the right way, backing each other up, and supporting organizations that make an impact in their communities.

• 2+ years of IT support or desktop support experience
• Strong troubleshooting and communication skills
• Customer-focused and dependable
• Ability to work independently and stay organized
• Experience with Windows OS, basic networking, and hardware support

Pulled from the full job description

• Referral program
• Professional development assistance
• Tuition reimbursement
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off, * Competitive pay
• Health, dental, and vision insurance
• SIMPLE IRA plan with company match
• Paid time off
• Support from a collaborative engineering team

Pay: $62,000.00 - $65,000.00 per year, * 401(k) matching

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance