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Senior Helpdesk Engineer

XIT SOLUTIONS INC.
Chicago, IL, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Compensation
$71,360.0 - $85,939.0
Working hours
Shift work
Job source
indeed.com

Tech stack

Microsoft Windows Microsoft Azure Domain Name System (DNS) Issue Tracking Systems Virtual Private Networks (VPN) System Center Configuration Manager Azure Active Directory TCP/IP Software Troubleshooting Microsoft InTune Servicenow

Requirements

Do you have experience in Windows?, 7+ years of experience in Help Desk, IT Support, or End User Support Experience supporting Windows 10/11 environments Familiarity with Microsoft 365, Azure Active Directory (Entra ID), and Microsoft Intune Experience using ServiceNow or similar ticketing systems Working knowledge of TCP/IP, DNS, VPN, and basic network troubleshooting Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications: Experience with SCCM/MECM Microsoft certifications such as Azure Fundamentals or Modern Desktop Administrator Experience supporting multi-site or distributed workforce environments

Benefits & conditions

$71,360.38 - $85,939.38 a year - Full-time, Contract, Pulled from the full job description

  • Flexible schedule, * Flexible schedule

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

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