Desk side Support Engineer

VDart, Inc.
Phoenix, AZ, United States
about 2 months ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours

Tech stack

Computer-Aided Design Artificial Intelligence Cyber Security SAP Sales and Distribution Technical Debt Information Technology ServiceNow HR Service Delivery ServiceNow Customer Service Management Servicenow

Job description

Enterprise Architecture & Strategy Define enterprise-wide ServiceNow architecture roadmap aligned to business objectives. Establish platform governance, architectural standards, reusable patterns, and design principles. Drive platform consolidation, modernization, and technical debt reduction initiatives. Serve as the final architecture authority for ServiceNow solutions. Architect end-to-end ServiceNow solutions spanning: o ITSM o ITOM o ITAM o HRSD o CSM o SPM o SecOps o AI/Now Assist Design scalable, secure, and high-performing solutions across global enterprise environments, Role Desk Side Support Engineer Location Phoenix, Arizona Work Authorization : USC JD: Responsibilities :- Vendor Management - To have a cordial relation with the vendors a…

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Requirements

12+ years of overall IT experience 8+ years of ServiceNow architecture and implementation experience Proven experience leading large-scale enterprise ServiceNow transformations Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist) Mandatory Certifications ServiceNow Certified Technical Architect (CTA) Mandatory CSA (Certified System Administrator) CAD (Certified Application Developer) Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, etc.)

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