Dispatcher/Office help

• Coordinate technician dispatching
• Handle incoming calls with professionalism, and direct inquiries to appropriate departments or personnel
• Enter data accurately
• Communicate internally with technicians and customers to facilitate smooth operations and resolve issues promptly
• Assist with shipping & receiving processes
• Maintain organized records of dispatch activities, delivery statuses, and customer interactions for reporting and analysis purposes

Join our team as a Dispatcher/Office Help, where you will play a vital role in dispatching our technicians providing exceptional office support. This position requires the ability to communicate effectively with drivers and clients and ensure smooth day-to-day operations. Your proactive approach and organizational skills will help keep our workflow moving efficiently while delivering outstanding customer service. This paid position is perfect for someone who can multi-task within a fast-paced environment., * Strong organizational skills with the ability to multitask efficiently in a busy office environment

• Proficiency in Microsoft Office applications such as Word, Excel, and Outlook for data entry and communication
• Excellent communication skills with phone etiquette experience for managing customer inquiries and internal calls
• Experience working as a dispatcher a plus!

This role offers an exciting opportunity to be at the heart of a rapidly expanding HVAC company. We are committed to fostering a supportive environment where your organizational talents can shine!

Pulled from the full job description

• Retirement plan
• Flexible schedule