Computer System and Desktop Support Specialist

• Support laboratory,Patient Service Center (PSC)andIn-Office Phlebotomist (IOP)sites within theWichitaKS area
• Support, Install, and configure hardware/software for desktop support
• Troubleshoot problems and provide technical support for software and hardware
• Respond to all customer inquiriesin a timely manner
• Place orders for IT-related hardware and complete asset management once received
• Meet with vendors for installation questions and directions onsite(Examples: Data cabling, Instrument Vendors, Ricoh Vendors)
• Assistas smart hands for IT hardware installations and validations all is working as expected
• Manage tickets for Issues and projects in ServiceNow

• High school diploma or equivalentwith 4yearsexperienceconfiguring PC’s and desktop support ORAssociate’s Degreewith 2yearswork experience
• 2 years or more experience with hardware and software support
• 1 year or more experience supporting Windows 11 desktop support, * 6 months or more experience configuringPC’sin a lab environment
• 6 monthsor more experience withCerner and Soft
• Current orpreviousLabcorp experience

Additional Job Standards:

• Abilityto lift IT hardware up to 50lbs
• Ability to travel to various sites as needed(approximately 20%)
• Advanced knowledge of system integration concepts, tools, and methodologies
• Strong troubleshooting and problem-solving skills for complex, cross-system issues
• Ability to work independently with minimal oversight on advanced technical work
• Experience influencing technical direction and guiding decision-making without direct authority
• Strong communicationskills to convey complex technical concepts to diverse audiences
• Commitment to mentoring, collaboration, and continuous learning

**Benefits: ** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) . ** **

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Computer System and Desktop Support Specialist to join its team! This position will work onsite in Wichita and will also support nearby sites in the surrounding area.