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IT Desktop Support

Gaylor Electric
Charlotte, NC, United States
27 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.indeed.com

Tech stack

Microsoft Windows Remote Desktop Services Windows Desktop Computer Equipment

Job description

  • Maintains appropriate records, files, and documentation
  • Responds to support requests and takes necessary steps to resolve problems
  • Documents support issues and solutions
  • Remote problem-solving through use of remote connection tools
  • Diagnoses Windows and PC hardware issues
  • Laptop, tablet, cell phone configurations and deployments
  • Basic troubleshooting of LAN and connectivity issues
  • Performs data migrations and assists in data restorations on local devices

Requirements

  • Uses Gaylor Performance Values as tools to fulfill all job responsibilities
  • Possesses an outgoing, amiable personality, and desire to help others
  • Effective communication skills, both verbal and written
  • Knowledgeable in the Windows desktop environment
  • Maintains confidentiality of all Company information
  • Excellent time management skills and ability to multitask, * CompTIA A+ preferred; may be obtained within first year of employment, * Previous desktop support or IT helpdesk experience preferred

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com

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