Technischer Support (Home Office) / German Technical Support (remote)

Technically competent support for commissioning and ongoing operation of the PV components (e.g PV inverters, home storage system)

• Tracking / Documentation in a ticket system

• ordering spare parts, if necessary

Previous experience in customer service, in technical are or in the field of PV is valued

• A general understadning of electrotechnical topics (e.g voltage, current)

• Good communication skills, positive attitude, team spirit and quality awareness

• Very good knowledge of German (the language must be understood safely, even with technical topics and in some cases a strong dialect)

• Good knowledge of English (or other languages) is an advantage

• Working model: working from home (home office)

ENSER Europe works in the exciting and growing market of renewable energies. The growing team at ENSER Europe has set itself the goal of offering the best technical support for renewable energy systems (e.g PV inverters, home batteries).