IT Tech Support Analyst

Ideal/Mandatory skills: Desired Skillset/credential Actual Candidate Skills/credentials, describe Required Do you reside within commutable distance of downtown Indy? Where? Required Are you willing/able to work onsite daily? Required End user IT related Level 1 or Level 1.5 Tech Support, IMAC & Troubleshooting of hardware & software Incl. Windows, Dell / HP PC’s, Peripherals, proficiency with O365, other common End User apps Required Will support a “Tech Bar” in-person, concierge-style tech support serving as the immediate, first-line point of contact to solve issues Required Asset / Inventory Management, Ticket Management ideally via ServiceNow Required Familiar with ITIL, ITSM, ServiceNow Required Great customer service in a fast-paced corporate environment. Required, IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client is seeking an IT Service Analyst to join their growing IT team supporting …

• 1 day ago
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High standards for customer support, dependability, on time, responsiveness, since of urgency, task oriented, follow thru and interpersonal skills Required Clear English spoken and written communication skills Ideal Worked in an Administration Building of a Manufacturing plant

• $60,000-70,000 per year