Salesforce Order Management Technical Architect

documentation skills ERP integrations performance optimization REST / SOAP Salesforce platform risk management apex programming technical architecture

Salesforce OMS Architecture spanning both B2B and B2C order flows. The SF OMS Technical Architect owns end-to-end OMS solution design, integration architecture, and technical delivery leadership., * Integration architecture connecting OMS to ERP, WMS, tax, and payment gateways (e.g., SAP, Oracle, Avalara, payment processors).

• Hands-on OMS-to-Commerce integration for B2C (B2C Commerce / Storefront) and B2B (B2B Commerce / order-on-behalf, account-based purchasing).
• EDI and OMS integration patterns for B2B (purchase orders, ASN, invoice exchange).
• Strong Apex, Flow, and Platform Events / API (REST, SOAP, Bulk, Composite) skills for custom orchestration and async processing.
• Data model and volume design for high-order-throughput environments; large data volume performance considerations.
• Client-facing solution architecture: leading design workshops, producing architecture diagrams, Technical Specifications and presenting to technical and business stakeholders.
• Delivery leadership guiding developers / config teams and enforcing technical standards in an agile (SAFe/Scrum) model.
• Requirements-to-design traceability; ability to identify and de-risk integration and data gaps early.

• 10+ years Salesforce ecosystem experience, with 3+ years dedicated to Salesforce Order Management (OMS).
• Led 2 or more full Salesforce OMS implementations from discovery through go-live in a technical architect or lead role.
• Proven OMS architecture across both B2B and B2C order lifecycles on the same or comparable engagements.
• Deep command of the OMS order lifecycle: order capture, orchestration flows, fulfillment, allocation, invoicing, payment capture, returns/RMA, and cancellations.
• Expertise designing and configuring OMS Order Management Flows, order summary / order product data models, and orchestration item routing., * Salesforce Revenue Cloud / CPQ or Vlocity exposure.
• Agentforce / Commerce agent experience tied to order servicing use cases.
• Copado or comparable CI/CD deployment experience.
• Distribution, Manufacturing, Retail, CPG, or distribution industry background.
• Onshore / offshore blended delivery experience.

Recommended Certifications:

• Salesforce Certified Administrator (baseline).
• Salesforce Order Management Accredited Professional.
• Salesforce Certified Platform Developer I / II.
• Salesforce Certified B2C Commerce Architect and/or B2B Commerce credential.
• Salesforce Certified Application Architect or System Architect (strong plus).

3.73.7 out of 5 stars Remote $70.27 - $109.79 an hour - Contract, Pulled from the full job description

• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance, The pay range that the employer in good faith reasonably expects to pay for this position is $70.27/hour - $109.79/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.