IT Tech

with internal and external customers. You will provide on-site technical

support, equipment installation, and field service across Central

Pennsylvania-so being comfortable with daily travel is essential.

We’re looking for a self-starter who not only solves technical challenges

but also approaches each visit with a service and sales mindset-identifying

opportunities to improve performance, streamline processes, and enhance the

overall customer experience.

Role Responsibilities

• Deliver
• exceptional IT support by troubleshooting, resolving, and following up on
• technical issues.
• Install,
• configure, and maintain IT systems, software, and hardware for multiple
• locations.
• Provide
• hands-on support for Gilbarco POS systems, fuel dispensers, camera
• systems, audio systems, and PCs.
• Manage your own
• service schedule, providing timely solutions and proactive communication.
• Travel daily
• across Central PA to deliver on-site support and strengthen customer
• relationships.
• Participate in
• training programs and continually develop product knowledge and
• sales-focused service skills.
• Be available
• for an on-call rotational schedule to provide after-hours support when
• critical issues arise.

Do you have a valid Driver’s License license?, Do you have experience in Customer communication?, Do you have a Associate’s degree?, * Valid driver’s

• license in good standing; must be comfortable with daily travel across
• Central PA.
• Ability to lift
• at least 50 lbs and work from various heights, including ladder work.
• Willingness to
• work in varied environments and on a wide range of equipment.
• Strong
• organizational skills and attention to detail.
• Excellent
• verbal and written communication skills-able to explain solutions and
• highlight value to both technical and non-technical audiences.
• Ability to
• analyze complex information, prioritize multiple projects, and work
• independently or as part of a team., * Associate’s
• degree in IT or related field (or equivalent experience).
• Previous
• exposure to Gilbarco Passport POS or Verifone POS systems.
• Familiarity
• with Wayne or Gilbarco fuel dispensers.
• Experience with
• security camera systems and troubleshooting.
• Knowledge of
• ticketing systems for support case management.

Pulled from the full job description

• Paid training
• 401(k)
• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance, * Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Employee discount
• Paid training