Control Room Analyst

• Producing and maintaining operational reports, tracking performance and resource requirements across the site
• Updating and maintaining systems, databases, Power BI dashboards, and workforce management tools such as SmartTime
• Supporting resource planning activities to ensure operational demand is met while monitoring staffing levels, holidays, and absence
• Recording actions and maintaining documentation from performance reviews, 1-to-1 meetings, and operational investigationsWorking with colleagues across the operation to provide information, organise activities, and support day-to-day site communications

• Are confident using systems, spreadsheets, and data to support day-to-day operational decision making
• Have strong organisational skills and enjoy working with accurate information and reporting
• Communicate effectively and build positive relationships with colleagues across all areas of the operation
• Thrive in a diverse, close-knit team environment where collaboration and teamwork are key
• Take a proactive approach to learning, problem solving, and finding more efficient ways of working

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

Think you know DHL? Think again! We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly., We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more., At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.