Sr. Solutions Manager
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Role details
Tech stack
Job description
Sr. Solutions Manager, whose primary role will be to lead Solutions engagements to ensure the right application of material handling technologies & equipment for our clients. This role contributes to enabling KPI’s success by elevating our client-facing skills, our ability to quickly come to the correct solution for the client, driving Sales win % by evaluating company’s key performance metrics, increasing communication across internal business units and optimizing the economics of KPI’s business. Key Responsibilities while driving a cross functional team and continuing to build a quality first solution:
- Lead & Mentor capabilities of Solution Managers and Solution Engineers to improve design and ideation of client solutions (No direct reports).
- Support training and quality reviews for traditional MHE technologies, Sortation, conveyance, case storage & AMR/AGV (GTP/Move) applications.
- Strong understanding of controls application, capabilities & use in system designs.
- Develop ROI strategies for applied material handling solutions.
- Analyze client’s business down to the DNA level from their available data and understand the design criteria necessary to provide an intelligent material handling solutions for their needs.
- Apply results of data analysis and understanding of our client’s business to develop efficient processes, including layouts, workstations, and traditional material handling systems that bolt on to a base MHE and AMR/AGV (GTP/Move) technical application.
- Develop capital plans involving appropriate traditional MHE equipment, AMR/AGV (move and GTP), etc. including scheduling, resource planning and budgeting.
- Develop KPI-focused applications and technologies to increase throughput, efficiency, and revenue.
- Work closely with a client’s leadership and/or operations team to help provide solutions to increase productivity and accuracy. The communication and presentation of these solutions are a critical aspect of this role.
- Serve as subject matter expert for engineering related areas such as ergonomics, MOST rate analysis, best practices and operator safety in traditional MHE, AMR/AGV & GTP technical application.
- Work closely with Supply Chain Services Leadership and Client Account Executives to ensure Solutions team designs are aligned to client’s goals.
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Requirements
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Extensive use & application of material handling technologies. *Strong team leadership skills & mentorship with focus on trusting, inspiring, teamwork, and accountability to commitments.
- Problem solving and prioritization skills that will be demonstrated by the successful and timely completion of assignments.
- Ability to drive solutions and accept accountability for solution progress and quality.
- Discerning verbal and written skills to communicate with all levels of management.
- Works with management in the evaluation and development of processes.
- Demonstrated ability to work independently and with others.
- Ability to understand and evaluate controls capabilities.
Benefits & conditions
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Medical Insurance
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Dental Insurance
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Vision Insurance
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Health Care Concierge Service
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401(k) Retirement Plan (Pre-tax & Roth)
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Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
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Voluntary Life & AD&D Insurance
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Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
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Pet Insurance
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Milk Stork Program
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Wellness Program with gift card redemption and wellness challenges
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Paid Time Off (Vacation, Sick & 10 Holidays)
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Training & Development
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