IT Technician

• Must have experience working in MAC envoirment
• These candidates will cover the on-site desks and provide “Tier 1” support, triage, etc. and escalate as necessary.
• Technical support for events, corporate meetings, and special internal projects
• Onboarding/off-boarding logistics
• End-user hardware and software troubleshooting
• A/V and Video Conferencing Troubleshooting
• Face-to-face support experience. Working with end users to solve IT problems.
• Upgrading or replacing any damaged or non-functioning network devices
• Inventory and counts of all peripherals, computers, printer toners, accessories, and any misc. assets
• Network Troubleshooting
• Maintain Storage room assets, counts, and tidiness
• Perform IDF sweeps and maintain cleanliness
• Basic Low Voltage cabling knowledge (Cat6 / Fiber)
• Network Printer troubleshooting
• Collaborate with on-site team coordinators to deliver the best user experience
• Respond to team pings and escalations within Slack in a timely manner
• Coordinate delivery and pickup times with end users, as well as vendors involved
• Collaborate with partner teams for all shipments/returns

• A+ Certification is a plus
• Network+ Certification is a plus
• Inventory Systems and Management
• Knowledge in Ticketing Systems
• Possesses the ability to create organized and consistent documentation
• Film/Studio technical support experience is a plus

Job Type: Part-time, * Windows: 3 years (Preferred)

• Hardware/Software break fix: 3 years (Preferred)
• Mac OS: 3 years (Required)
• Help desk: 3 years (Required)

3.63.6 out of 5 stars Oceanport, NJ 07757 $37 - $40 an hour - Part-time, Pulled from the full job description

• Referral program
• Health insurance
• Employee discount
• Vision insurance
• Dental insurance, * Dental insurance
• Employee discount
• Health insurance
• Referral program
• Vision insurance