Data Center Technician

Seeking a hands-on Data Center Technician to support day-to-day infrastructure operations, hardware break/fix, physical connectivity, monitoring, and documentation within designated data center facilities. This role focuses strictly on operational execution. Power, cooling, and environmental systems remain under Customer/facilities responsibility.

Core Responsibilities:

Infrastructure Operations

–Rack, stack, cable, and connect servers, storage, and network devices per approved designs.

–Perform patching/re-patching within racks and patch panels following labeling standards.

–Support approved moves/adds/changes within existing rack environments.

Hardware Support

–Perform L1/L2 troubleshooting for servers, storage, and network appliances.

–Replace field-replaceable units (disks, PSUs, NICs, fans, etc.).

–Coordinate with OEMs for break/fix and RMA processing.

–Execute preventative maintenance and approved firmware/hardware upgrades.

Network & Connectivity

–Support cross-connects and physical connectivity per network team designs.

–Assist with switch installation and perform basic link validation.

–Conduct fiber/copper handling, cleaning, labeling verification, and basic continuity checks.

Monitoring & Incident Response

–Respond to alerts and tickets within defined SLAs/OLAs.

–Perform on-site remediation and assist in RCA activities.

Change, Access & Compliance

–Execute approved change requests during maintenance windows.

–Enforce physical access control and escort visitors/vendors.

–Follow safety, PPE, ESD, and operational compliance standards.

Documentation

–Maintain accurate asset records within CMDB/DCIM systems.

–Update rack elevations and patch documentation.

–Provide activity input for monthly reporting/KPIs.

3+ years of data center or infrastructure operations experience.

–Hands-on experience with server, storage, and network hardware installation.

–Knowledge of structured cabling standards and patching practices.

–Experience with OEM break/fix coordination and RMAs.

–Familiarity with CMDB/DCIM tools.

–Ability to operate within SLA-driven environments.

–Strong documentation and communication skills.

–Enterprise data center experience (preferred).

Why Work with Merge IT?

6-12+ month contract / potential to be ‘ongoing’ for several years thereafter.

– Onsite in Mount Prospect, IL 60056

– Drug & Background required.

Pay Rate = $23 w2 per hour + benefits

Second Shift = 4 pm ET - Midnight / Saturday - Wednesday (off Thurs / Fri), We don’t just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.

Let’s Stay Connected

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Be You. With Us.

Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.

Your next opportunity starts here. Let’s make it happen.

Pay: $23.00 per hour