IS Desktop Support Specialist

We are seeking a Desktop Support Specialist to join our Information Systems team and play a key role in delivering exceptional end-user support. This role plays a vital part in ensuring smooth daily operations by supporting desktop computers, applications, and related technologies within established organizational standards., * Serve as the first point of contact for staff seeking technical assistance

• Manage and prioritize the IT support ticket queue
• Install, configure, and test computer systems, software, and peripherals
• Diagnose and resolve unique, nonrecurring technical issues with minimal supervision
• Collaborate with users and IT colleagues to troubleshoot hardware, software, and network-related issues
• Document support activities and maintain records of configurations, issues, and solutions
• Uphold IT policies and ensure adherence to security and operational procedures

• One to three years of IS systems support experience; or equivalent combination of education and experience
• Ability to define problems, collect data, establish facts, and draw valid conclusions to assist with resolutions to issues and problems.
• Must be able to apply a high level of understanding to carry out detailed and involved written or oral instructions

We offer competitive pay and a comprehensive benefits package to support your career growth and personal well-being. For details about our benefits, visit our Benefits Guide.

Ready to join our team? Explore current openings and apply today at HRRMC Careers. Start your journey toward a rewarding career and an adventurous life in our beautiful mountain community!

Employment offers are contingent upon successfully fulfilling all pre-employment requirements, including a background check, drug screening, and verification of current immunizations.

At Heart of the Rockies Regional Medical Center (HRRMC), we’re more than just a healthcare facility-we’re a cornerstone of our community nestled in the breathtaking Rocky Mountains. With a commitment to excellence, compassion, and innovation, we offer state-of-the-art medical services, including emergency care, surgery, imaging, and much more.

Our mission is clear: to provide high-quality, patient-centered care while fostering the well-being of our community. We believe in making a positive impact not just through our healthcare services but also by creating a supportive and collaborative environment for our team members.