Fachinformatiker / IT-Supporter Berlin-Tiergarten
Per Zukunft GmbH & Co. KG
Berlin, Germany
18 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
€37,000.0 - €45,000.0
Working hours
Shift work
Languages
English, German
Job source
Tech stack
Issue Tracking Systems
Cloud Services
Information Technology
Job description
- Full-timeEmployment type: Full-time
- €37,000 - €45,000 (XING estimate)
- On-site
- Be an early applicant, * Unterstützung des 2st-Level-Supports und der Cloud Service Provider in allen Belangen
- Betreuung der Mitarbeiter
- Annahme und Erstellung von Tickets
- Kontinuierliche Optimierung des Ticketsystems
- Erfassung der Resultate zur nachhaltigen Verbesserung der Prozesse
Requirements
- Gerne eine abgeschlossene Ausbildung im IT-Bereich
- Erweiterte Kenntnisse im technischen Support sowie im Software-Support, ebenso Kenntnisse mit Ticket-Systemen
- Bereitschaft zur Schichtarbeit
- Verhandlungssichere Deutsch- und Englischkenntnisse
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