IT Specialist

• Work closely with IT Staff and IT consultants to maintain proper function of the firm’s technology systems and environment
• Follow company IT security protocols and assist in maintaining network integrity and compliance standards
• Respond to user inquiries and troubleshoot hardware, software, and network issues to ensure minimal downtime and maximum productivity.
• Log, track, and resolve tickets using help desk software; escalate unresolved issues to appropriate IT personnel when necessary.
• Ensure timely notification to users on system changes and system outages
• Assist with setup and deployment of workstations, laptops, mobile devices, conference room equipment, and peripheral equipment.
• Assist with planned expansion
• Occasional travel required
• Other duties may be assigned

Evans & Dixon is currently seeking to add an IT Specialist to join our expanding and fast-paced Kansas City office. Candidates must be responsible, able to multi-task, possess the ability to continuously build and improve IT knowledge; have excellent technical and interpersonal skills; have a creative and diplomatic approach to problem solving and a keen sense of organization. We are looking for self-disciplined candidates with a strong work ethic., * Technical Skills- Ability to assess own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge; Shares expertise with others

• Written Communication- Ability to write clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
• Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build morale and group commitments to goals and objectives; Supports everyone’s effort to succeed; Provides aid to other units during non-peak workload periods.

• Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and objectives; Benefits organization though outside activities; Supports affirmative action and respects diversity., * Associate or Bachelor’s degree in

• Information Technology
• Computer Science
• Computer Information Systems
• Other related technical fields
• Previous Helpdesk experience.
• Ability to lift and/or move up to 50 pounds.
• Proficient in basic network cabling tasks, such as creating patch cables and installing structured cabling.

Compensation & Work Schedule

• This is a full-time position.
• Ability to work 40 hours a week
• This position is based at our downtown Kansas City office and will spend significant time at our Overland Park office.

The firm does offer a generous benefits package along with compensation based on experience level and client orientation:

• Medical, Dental and Vision Insurance
• Health Savings Account
• Flexible Spending Accounts (Medical, Dependent, and Parking & Transit)
• Group Life/AD&D, Short-Term and Long-Term Disability Insurance Benefits
• Voluntary Life/AD&D, Accident, Specified Critical Illness, and Hospital Indemnity Insurance
• 401(k) and Profit Sharing
• Pet Insurance
• Paid Maternity Leave
• Wellness Program
• Employee Assistance Program (EAP)
• Paid Personal Time Off (PTO) and Holidays

Evans & Dixon provides Midwest business clients with sophisticated legal advice, responsive communications, and hands-on industry knowledge. Whether we are managing large-scale litigation, serving as outside general counsel or winning in high-stakes trials, our practical and efficient approach gets the job done. If you are looking to broaden your horizons and legal career, then this is the perfect opportunity for you!