Operations Data Analyst

Are you a ServiceNow expert with Field Service Management (FSM) experience? Join a leading organization where you’ll play a key role in optimizing field operations, mobile workflows, scheduling systems, and inventory management.

What You’ll Do

Administer and maintain the ServiceNow FSM platform, including upgrades and system enhancements Configure and support Dispatcher Workspace and Mobile Agent applications Manage work orders, assignment rules, task dependencies, and territory planning Support inventory management, stockrooms, and asset transfer processes Develop and maintain UI policies, business rules, client scripts, ACLs, and notifications Troubleshoot system issues and implement solutions to improve operational efficiency, The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

3+ years of ServiceNow Administration experience Strong hands-on experience with ServiceNow Field Service Management (FSM) Knowledge of dynamic scheduling, map integrations, and mobile workflows ServiceNow Certified System Administrator (CSA) Certification required Local candidates preferred for this hybrid role

3.83.8 out of 5 stars Oakland, CA 94612 Hybrid work $40 - $53 an hour - Temp-to-hire, Pulled from the full job description

• 401(k)
• Vision insurance
• Dental insurance
• Paid sick time