IT Support Specialist (TEMP)

excellent opportunity for an experienced IT professional looking to gain experience in a highly regulated manufacturing environment or bridge between long-term opportunities.

If you’re passionate about technology, enjoy solving technical challenges, and take pride in providing outstanding customer support, we’d love to hear from you!

Responsibilities Provide first-level technical support to end users via phone, email, and in person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain desktops, laptops, and computer equipment. Manage and resolve help desk tickets while documenting solutions and resolutions. Assist users with Windows operating systems, Microsoft 365, and business applications. Set up new workstations, user accounts, and IT equipment. Escalate complex technical issues to senior IT sta when necessary. Create and maintain technical documentation and user guides. Follow company IT policies, security standards, and best practices. Assist with additional IT projects and responsibilities as assigned.

High school diploma or equivalent required. Minimum of 5 years of IT support or help desk experience preferred.

Experience supporting: o Windows 10 & Windows 11 o Microsoft 365 / Oice o Active Directory o Desktop and laptop management o SAP (preferred) Strong troubleshooting skills involving hardware, software, and networking. Excellent communication, customer service, and interpersonal skills. Ability to explain technical concepts to users of varying technical abilities. Experience in a pharmaceutical, manufacturing, or other FDA-regulated environment is a plus. CompTIA A+, Network+, and/or Security+ certifications are preferred.

What We’re Looking For Strong problem-solving and analytical skills. Excellent customer service with a positive, patient attitude. Ability to prioritize multiple support requests in a fast-paced environment. Strong attention to detail and organizational skills. A dependable team player who enjoys helping others succeed.

Physical Requirements Prolonged sitting and computer use. Occasional work with IT equipment in elevated or enclosed spaces. Minimal travel (less than 10%).

4.14.1 out of 5 stars Spokane, WA 99207 $33.04 - $36.81 an hour - Temporary, Temp-to-hire, Pulled from the full job description

• Referral program
• Health insurance
• Paid sick time
• Employee assistance program

Atlas Staffing is hiring an experienced IT Support Specialist I for a respected manufacturing company in Spokane. This is a temporary assignment expected to last approximately 3-6 months, making it an, Atlas Staffing is an employment agency that oers great benefits for our temporary and temp-to-hire staffing associates. Beyond the paid sick leave and medical benefits that many of our positions entail, we