Senior ESM Consultant - ServiceNow SME - GRC & IRM

• You will translate complex regulatory requirements and enterprise risk strategies into scalable, secure, and automated workflows
• This is a hands-on leadership role that sits at the intersection of high-end engineering and corporate governance
• Lead the technical design and implementation of ServiceNow GRC/IRM modules, including Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management (VRM), and Business Continuity Management (BCM)
• Build and oversee automated indicators, control testing workflows, and evidence collection processes to reduce manual intervention and improve audit readiness
• Define and enforce coding best practices specifically for IRM data models, ensuring solutions are upgrade-safe and aligned with the ServiceNow CSDM (Common Service Data Provider) framework
• Design secure integrations between the GRC suite and external data sources (e.g., Azure AD, BitSight, Security Operations, and Financial systems) to provide a real-time view of the firm’s risk posture
• Mentor a team of developers in GRC-specific configurations, including Advanced Risk Assessments, PA (Performance Analytics) for risk dashboards, and UI Builder for executive reporting
• Be a bridge between Technology, Information Security, Legal, and Internal Audit to translate ‘legalese’ and policy into functional technical requirements
• Manage technical debt within the GRC scope, driving proactive performance tuning and ensuring the platform scales with our international growth

• 7+ years of experience in ServiceNow development and platform engineering
• 3+ years of deep technical expertise specifically within the ServiceNow GRC/IRM ecosystem
• Lead technical teams through complex, multi-module implementations
• Advanced proficiency in ServiceNow scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and the IRM/GRC Metadata structure
• Experience with risk frameworks (NIST, ISO, COBIT, or SOC2) and how they map to technical controls within ServiceNow

3.73.7 out of 5 stars McLean, VA Remote $70,176 - $170,040 a year - Full-time, Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Employee assistance program
• Disability insurance, The base compensation range for this role in the posted location is: $70,176- $170,040.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world., Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.