IT Analyst

Do you enjoy being the bridge between technology and the people who rely on it, delivering exceptional IT support while improving systems and the overall user experience? Our client is seeking a dynamic IT Analyst to serve as the vital link between technology and the people who use it. If you thrive on problem-solving and making an impact every day, this is an exciting opportunity to be the go-to expert for a fast-paced, professional environment., * Opportunity to work with modern Microsoft technologies

• Hands-on involvement with infrastructure upgrades and special projects
• High-impact role supporting business-critical operations
• Professional, stable workplace with long-term career potential, * Deliver desktop, hardware, software, and mobile device support to end users
• Resolve technical issues through phone, remote access, and in-person support
• Document, track, and escalate support requests through the ticketing system
• Install, configure, and maintain desktop hardware and software
• Support Active Directory, Intune, Exchange Online, and print administration

• Advanced troubleshooting of desktop and laptop hardware, imaging, and peripherals
• Experience administering Active Directory, Intune, Exchange Online, and Print Servers
• Strong customer-facing communication in both technical and non-technical settings
• Experience supporting iPhone, iPad, and Android devices
• Experience with Aderant, iManage, SharePoint Online, Power Automate, or PDQ Deploy is a plus

• Up to $65,000, depending on experience